Política de privacidad

Privacy Policy

Last updated: October 15, 2026

Kofis (“Kofis,” “we,” “us,” or “our”) operates the website https://kofis.store (the “Site”). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, purchase products, or contact us.

Please read this Privacy Policy carefully.

1. Personal Information We Collect

Depending on how you interact with our Site, we may collect:

- Contact information: Name, email address, telephone number, billing address, and shipping address.

- Order information: Products purchased, transaction history, shipping details, returns, and customer support requests.

- Payment information: Payment method and transaction confirmation details. Payments are processed through third-party payment providers.

- Account information: Login credentials, preferences, and account settings, where applicable.

- Technical information: IP address, browser type, device information, cookies, and website usage data.

- Communications: Information you provide when contacting customer support.

2. How We Use Your Information

We use personal information to:

- Process and fulfill orders.

- Arrange shipping and delivery.

- Provide customer support.

- Handle returns, refunds, and disputes.

- Send order confirmations and shipping updates.

- Maintain the security of our website and prevent fraud.

- Improve our products, services, and shopping experience.

- Send promotional communications where permitted by law.

- Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share personal information with service providers that help us operate our business, including:

- Shopify, our ecommerce platform.

- Zendrop and fulfillment partners, which assist with order processing and delivery.

- Payment processors, which securely process transactions.

- Shipping carriers, which deliver orders.

- Analytics, advertising, and technology providers, where these services are enabled.

We may also disclose information when required by law or in connection with a lawful business transaction.

We do not sell customer contact lists to third parties. Certain advertising or analytics activities may nevertheless qualify as a sale or sharing of personal information under applicable privacy laws.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to support essential website functions, remember preferences, analyze traffic, and provide relevant advertising.

Depending on your location, you may have rights to control nonessential cookies and certain uses of your personal information.

5. Your Privacy Rights

Depending on applicable law and your location, you may have the right to:

- Request access to personal information we hold about you.

- Request correction of inaccurate information.

- Request deletion of your personal information.

- Request a copy of certain personal information.

- Opt out of certain targeted advertising or data-sharing activities.

- Withdraw consent where processing is based on consent.

Some requests may be subject to legal exceptions. We may need to verify your identity before responding.

To exercise your rights, contact us using the information provided below.

You may also visit Shopify's privacy portal at https://privacy.shopify.com/en.

6. Data Security and Retention

We use reasonable administrative and technical measures to protect personal information.

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and protect our business.

No method of electronic storage or transmission is completely secure.

7. Children's Privacy

Our Site is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information, please contact us.

8. International Data Transfers

Our service providers may process information outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

9. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, or legal obligations.

The updated version will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Kofis

Website: https://kofis.store

Email: jarolkavaz@gmail.com